Notice to Our Clients: Client Service Changes in Response to COVID-19

As we continue to monitor reports of the impact of the Coronavirus (COVID-19), we want to assure you that MDC remains committed to delivering outstanding business solutions.

 

During this evolving health situation, the safety and well-being of our team members, clients, and families is our main priority. We greatly care about our communities and want to do our part to keep you healthy, keep our employees healthy and help minimize the spread of the virus.

 

For our MDC Clients:

The MDC office will be closed to walk in traffic until further notice.  We encourage clients to use other means available to communicate and send information at this time.

  • Our professionals are available via email, phone, and through our web ticketing portal, all with the abilities to remote into your computers to offer ongoing support.
  • We highly encourage you to use our Web Ticketing services for business IT needs. You may mail documents to our offices but, again, consider using our portals.
  • All nonessential client visits are suspended until further notice. Onsite support will be limited to emergency cases only, and those cases must be to the level that impacts the business to an extent that warrants the service call.
  • Drop off and pickup of equipment (repaired). We will still except equipment to be repaired and will offer a limited pickup and drop off service. We still want to make sure that you are taken care of, at the same time limiting the social contacts as advised.
  • If you need ink / toner or other items that need picked up, we will happy to service those needs. Just call 235-4030 and talk with Deb to make arranges to get those item(s).

 

hostedServicesWe own our own infrastructure and offer many different hosted services. We do not use third party servers to bring our hosted services to our customers. We have invested the time and resources to own all of our own servers, switches, routers, and firewalls. We even own our own secondary data center in Monett. This allows us to support the services and equipment with lightning fast responses. No waiting for the "other guy" to fix their problem so our clients can work. So, if you need a hosted server, e-mail, off-site backup, VoIP PBX or any other quality hosted solution, we have what you need.

Here are some of our Hosted Solutions:

ico_blue_arrow VoIP PBX - This is our CloudTalk PBX solution, part of our Blackbuck Communications VoIP Telephony division. Learn more about how we can save you money on your monthly phone service. 

ico_blue_arrow Web Hosting & Web Design - We offer complete custom CMS websites that are designed for you. This is our Fortisweb.us division. Learn more by clicking here.

ico_blue_arrow Hosted Servers- We offer Virtual Servers located in a secure data with redundant power and internet. We can customize a virtual server to fit your needs. Contact us to learn more.

ico_blue_arrow Data Go Data Protect with Off-site backups and server imaging. - If you need off-site backups, we have the solution. See our Data Protection link for more information.

ico_blue_arrow Hosted E-mail. - Get away from the "big box" email solutions and get yourname@yourdomain email today. Learn more by going to our Fortismail web page.

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MDC Business Technology
111 E. Broadway
Monett Mo. 65708
Phone: 417-235-4030
Fax: 417-235-4033
Hours:
Mon - Fri
9:00am to 5:00pm
 
 MDC toll free
 
MDC Computer Company Inc., Computers  Networks, Monett, MO